Jarrett v. [24]7.AI, INC.

United States District Court
Northern District of California
Case No. 23-cv-00677-EMC

The Final Approval Hearing was rescheduled to November 26. Please check back for updates!

All current and former hourly-paid individuals engaged by [24]7.ai, Inc. as Customer Service Representatives between February 15, 2020 and June 15, 2024.

IF YOU ARE A MEMBER OF THIS CLASS OF PERSONS, YOU SHOULD READ THE NOTICE CAREFULLY BECAUSE IT WILL AFFECT YOUR LEGAL RIGHTS AND YOU MAY BE ENTITLED TO A MONETARY AWARD.

A settlement (the “Settlement”) has been proposed in the lawsuit referenced above, pending in United States District Court for the Northern District of California (the “Court”), titled Adrianna Jarrett, et al. v. [24]7.ai, Inc., Case No. 23-cv-00677-EMC (the “Action”). If the Court gives final approval to the Settlement, Defendant [24]7.ai Inc., (“Defendant”), will provide each Class Member with a payment based on the number of weeks that they were engaged with Defendant as described in this Notice.

Here is a summary of your rights and options. If you have any questions, please contact the Settlement Administrator, [24]7 Settlement c/o Atticus Administration PO Box 64053 Saint Paul, MN 55164.

The United States District Court for the Northern District of California preliminarily approved a settlement of the collective and class action claims asserted by Plaintiffs Adrianna Jarrett and Mary Ngethe (collectively, “Plaintiffs”) in the Action. If you are or were an individual engaged with Defendant on an hourly basis (i.e., were non-exempt) and holding the position of Customer Service Representative between February 15, 2020 and June 15, 2024, you are eligible to receive payment from the Settlement. Please see the Notice mailed or emailed to you for your estimated payment information.

***Defendant respects your right to participate in this Settlement and will take no adverse action against you should you accept payment under the Settlement***

SUMMARY OF YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT

GET A PAYMENT	If you do nothing, you will automatically receive a payment if the Settlement is finally approved by Court.	N/A
EXCLUDE YOURSELF/OPT OUT REQUEST	If you have not previously submitted an opt-in consent form and joined this Action as a FLSA opt-in, and you wish to exclude yourself from the Settlement, you must submit to the Settlement Administrator a valid Opt Out Request. If you exclude yourself from the Settlement, you will not receive a payment under the Settlement. Detailed instructions for this option are set forth in Section 17 of the Notice.	Deadline: September 19, 2024
OBJECT AND GO TO THE FINAL APPROVAL HEARING	If you have not previously submitted an opt-in consent form and joined this Action as a FLSA opt-in, and you wish to object to the Settlement, you must submit your Objection (i.e., why you do not believe the Settlement is fair or adequate) to the Settlement Administrator. Submitting an objection does not exclude you from the Settlement. Detailed instructions for this option are set forth in Section 18 of the Notice. The Court will hold a “Final Approval Hearing” to consider the Settlement, the request for Attorneys’ Fees and litigation expenses by the attorneys representing the Class in the Action and the Representative Plaintiffs’ request for Incentive Awards for bringing and maintaining this action. You may, but are not required to, speak at the Final Approval Hearing about any objection to the Settlement that you submitted. If you intend to speak at the Final Approval Hearing, you must also provide a “Notice of Intention to Appear,” indicating your intention to do so.	Deadline: September 19, 2024 Final Approval Hearing Date: November 14, 2024